| CLIENTS |
Our
recent and past clients include:
References available on request. What clients have to say: "This report is extremely helpful, both in terms of its comprehensive nature and the ease of access to view one's own results and compare them against overall university responses. I want to thank you personally for all the effort it took to prepare the surveys, compile the data, and then present it in such an easily accessible way [on the web] — this is a wonderful resource!" Phyllis Brown, Ph.D., Chair, Core Curriculum Assessment Committee."We are delighted with the quick turnaround and interim reports. It's extremely helpful have immediate reports on response rates for each department so we can light a fire under managers whose groups are under-represented in the sample." — Manager, Human Resources "I reviewed the [internal customer] survey report with our local management group. They were very impressed with it! We are now using it to prepare action plans for improving our scores." — Manager, Customer Service "I just completed a [60-degree feedback] survey for a co-worker using the tools you folks put together and I was very impressed by the quality and ease of use. Congrats on a quality product. It was easy to use and had excellent instructions. We could be a great organization if we used similar quality tools (ie.windows based and web site use) for time, travel and other administrative tools." — Engineer participating in 360-feedback assessment, Navy research lab "As a result of our culture survey, the VP has set up regular monthly meetings between the Customer Service Division's leadership team and 10 employees. The emphasis now is on listening — something we found we were not doing enough of. Good ideas were being ignored because they did not come from the 'right' people. We learned that to avoid antagonizing customers, support reps were devoting hours to unprofitable help sessions with customers who had not attended training. We're now finding new ways to save money and increase employee satisfaction. In the long run, we hope this will help us retain valued employees as well. — OD Specialist, electronic design automation company "You put this survey together very quickly! How did you do that?" — Manager, software design company "Your report is exemplary. It gives us real guidance for next steps we can take. Thank you for a job well done!" — University Vice President I am extremely pleased with how this project turned out and the results exceeded my expectations. Joanne was GREAT and provided lots of guidance and insight throughout the entire project. The results are already having positive effects on our organization. THANKS!" — Marketing Manager, accounting systems/software firm "The Survey Company does excellent work! Their streamlined process
and detailed reporting feedback allowed our firm to gain valuable information regarding
the products and services we offer. I would definitely work with them again." —
Sharon Schay, Product Marketing Manager, Bowne Digital Solutions |